I ordered a $330 fork off CRC last year. I got hit with $66 in fees from DHL. I requested a breakdown from DHL because in Canada there aren’t supposed to be able extra tariffs for all bicycle parts except for fully built wheels and fully built bikes being imported into the country.
The document DHL sends you breaks everything down really well. What I didn’t realize is CRC does not deal with calculating our provincial sales tax. They offload that to the shipping company that your order is being placed with. In my invoice with CRC there was no sales tax applied. Just the $330 sale price of the fork. DHL’s $66 fee is the sales tax (calculated for my province) + $17 in processing fees (flat rate. It doesn’t matter if i ordered $5 in parts or $500. it’s always this amount).
You can’t expect to not pay for sales tax. If you were buying locally you’d have to pay for sales tax as well. The $17 fee just for handling the sales tax calculation and processing is a bit ridiculous. But hey at least it’s a flat rate.
In case anyone is curious here’s what the DHL document looks like:
I had to call DHL and request that document be sent to me. But they were happy to do so.
I can’t comment about Canada Post from CRC because all of my orders have been with DHL so far. But I’ve read that Canada Post can sometimes slip up and forget to charge you sales tax.
More info on duties related to bike parts and whole bikes: